Telehealth News, Making Sense Out of Telehealth - Healthcare News Brief
Depending on the day, you’ll either hear that telehealth (aka telemedicine or telecare) is heading into a decline or that it's booming - or both. Part of that is because we’re not segmenting telehealth companies properly. While telehealth, three years ago, might have been a largely undifferentiated concept, practice types and areas have split up rapidly.
What we call telehealth is really a set of market segments, addressing different areas in healthcare: chronic disease management, mental health in a variety of severity segments, occupational health, follow-up monitoring, etc. There’s been attempts to classify these markets, mostly by tagging “tele-” in front of everything - teleradiology, telepsychiatry, telecardiology, etc. - but that probably misses the real market segmentation.
The market segmentations are by cash flows. Are they attempting to replace a cash flow, as in mental health, or attempting to create a new market, as in follow-on care or high-risk pregnancy?
Some of the activity happening in the telemedicine category is a little concerning. Medical practice is getting divided up into profitable and unprofitable segments, and some gigantic companies are apparently determined to skim the profitable work. This isn’t anything that hasn’t happened before in medicine, it is similar to the growth of small private specialty hospitals, which the ACA stamped out. I’m not even sure Amazon is ready to take on the AMA and giant hospital systems.
There’s not a patient shortage, and not a lot of niches where telehealth wouldn’t make often dramatic improvements in care. Investment in telemedicine remains strong, the articles about the decline of revenue growth in telecare are mostly related to what we suspect to be unreasonable standards and extremely short-term investment horizons. There’s also the failure to understand that telemedicine is not a stand-alone product - it is part of a care provision and payment system that will be slow to change.
The news and changes in telehealth, systems adoption, and reimbursement are moving rapidly.
Telemedicine Consumer Interest And Adoption
The Carolina Journal - the objections to telehealth are mostly practical, not philosophical - Telehealth Genie Escaped the Bottle
AARP - older patients like telehealth - Interest in Telehealth Services is Holding Steady
Investment and Development in Telehealth
The two types of development in telehealth are systems development and monetary investment. Both are occurring at a rapid pace. Hospital systems and practices are working to integrate telemedicine options, as well as open new contact avenues between patients and physicians. At the same time, investment in telemedicine services, stand-alone or practice-integrated, continues to rise.
Government Technology - Windber, Pa., Hospital Is Creating 'Telehealth on Steroids'
In certain areas, telecare is already proving viable as a physican-extender, allowing more direct and more frequent follow-up care or condition management.
HealthcareIT News - Telehealth Can Be a Safe Technique in High-Risk Pregnancies, Study Shows
In the US as well as globally, dozens of funding deals and investments occur quarterly, with some big numbers attached, to restructure providers into telehealth, or in new startups. These are not $2m or $5m deals, they're $30m, $50m, $250m.
Austin Business Journal - Tele-psychiatry Startup Iris Telehealth Raises $40M
Big Money Attracts Big Players
The stream of gigantic companies wanting to get into healthcare is both beneficial, and concerning. Beneficial because national and global reach. Walmart's entry into diabetes management may give more heft to the needs and costs of patients, and provide care in areas distant from big hospitals, but come with practitioner and systems risk. Other entrants into telemedicine appear to be little more profit skimming.
Newsweek - How One Retailer Is Redefining Healthcare
TechTarget - Amazon Takes its Telehealth Offering Nationwide
Becker's Hospital Review - Antitrust Advocates are Worried about Amazon's Telehealth Push
Healthcare IT News - Providers' Best Weapon Against the 'Retail Revolution'? Digital Health Transformation
Love Them or Not, Wellness Brands Are Seeing Growth
Fierce Healthcare - Consumer Telehealth and Wellness Brand Hims & Hers Ups 2022 Revenue Outlook Driven by Strong Q1 Growth
While Early Problems In Telehealth Relate to Competitive Barriers and Prescriptions
PYMTS.com - As Telehealth Spike Slows, Providers Seek Innovation to Increase Engagement and New Use Cases
Input Magazine - Controversial ADHD startup Cerebral stops prescribing Adderall
Systemic Resistance from Government and Insurers
Jamestown Sun - Reimbursement Rates May Be a Barrier to Providing Telehealth
Fierce Healthcare - Plaintiffs Push for Review of Decision Overturning Landmark Mental Health Parity Ruling Against UnitedHealth
They're Coming for the Pets!
Pet Food Processing - Pet Telehealth Company Scoops Up Pet Supplement Brand
Which, granted, not spending all day Saturday at an animal hospital office because your cat ate something is a big plus. Weirdly, restrictions on vets for prescribing to pets via telehealth are more stringent than restrictions on prescribing to humans. No word on when we can get online therapists for the cat.
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