--- title: August 15, 2024 Customer Newsletter description: Physician's webinar on 'difficult' patients, PEMQBook's live course, discover if Urgent Care is replacing primary care, and learn about healthcare's AI image: https://challengercme.com/hubfs/retail%20nl%20header.jpg --- [![Med-Challenger-green-logo-1024x244](https://challengercme.com/hubfs/Med-Challenger-green-logo-1024x244.webp) ](https://challengercme.com/) - [SHOP EXAM PREP & CME ](https://challengercme.com/blog/august-15-2024-customer-newsletter-0-0#) ### [EMERGENCY MEDICINE](https://challengercme.com/emergency-medicine-exam-review-cme-course) [ABEM exam prep](https://challengercme.com/emergency-medicine-exam-review-cme-course), [MyEMCert](https://challengercme.com/emergency-medicine-myemcert-exam-review-course), etc. ### [FAMILY MEDICINE](https://challengercme.com/family-medicine-exam-review-cme-course) [ABFM exam prep](https://challengercme.com/family-medicine-exam-review-cme-course), [ABFM KSA](https://challengercme.com/family-medicine-moc-ksa-course), etc. ### [INTERNAL MEDICINE ABIM exam prep, MOC points, etc.](https://challengercme.com/internal-medicine-exam-review-cme-course) ### [OBGYN ABOG exam prep, CREOG, etc.](https://challengercme.com/obgyn-exam-review-cme-course) ### [PEDIATRICS ABP exam prep, MOCA-PEDS, etc.](https://challengercme.com/pediatric-medicine-exam-review-cme-course) ### [PEDIATRIC EM](https://challengercme.com/pediatric-emergency-medicine-3rd-edition) [ABP/ABEM exam prep Ed.3](https://challengercme.com/pediatric-emergency-medicine-3rd-edition), [Ed.2](https://challengercme.com/pediatric-emergency-medicine-pack2), etc. ### [SPECIAL PURPOSE / SPEX FSMB exam prep, etc.](https://challengercme.com/special-purpose-exam-review-spex-exam-preparation-course) ### [PHYSICIAN ASSISTANT](https://challengercme.com/physician-assistant-exam-review-cme-course) [PANCE / PANRE](https://challengercme.com/physician-assistant-exam-review-cme-course), [CAQ-EM](https://challengercme.com/pa-caq-em-review-course), etc ### [NURSE PRACTITIONER](https://challengercme.com/family-nurse-practitioner-exam-review-cme-course) [FNP](https://challengercme.com/family-nurse-practitioner-exam-review-cme-course), [ENP](https://challengercme.com/emergency-nurse-practitioner-exam-review-cne-course), [AGNP](https://challengercme.com/adult-gerontology-nurse-practitioner-exam-review-cne-course), [PNCB/CPNP](https://challengercme.com/pediatric-nurse-practitioner-exam-review-cne-course), etc. ### [NURSING / NCLEX NCLEX, CNE, etc.](https://challengercme.com/nursing-certification-nclex-exam-review-cne-courses) ### [STATE-REQUIRED CME / CE State CME requirements, etc.](https://challengercme.com/state-required-cme) ### [JOINT COMMISSION CME](https://challengercme.com/stroke-center-ce-review-course) [Stroke](https://challengercme.com/stroke-center-ce-review-course), [Cardiac](https://challengercme.com/cardiac-center-ce-review-course), [Trauma](https://challengercme.com/trauma-center-ce-review-course), [ALS](https://challengercme.com/advanced-life-support-and-resuscitation-center-ce-review-course), etc. ### [PROFESSIONALISM CME Professionalism review with CME](https://challengercme.com/professionalism-review-course) ### [DERMATOLOGY CME Dermatology review with CME](https://challengercme.com/dermatology-review-course) ### [USMLE STEP 2CK / STEP 3 USMLE exam prep, etc.](https://challengercme.com/usmle-certification-exam-review-clerkship-exams-shelf-exam-review) - [INSTITUTIONS ](https://challengercme.com/atlas-pro-inst) - [BLOG ](https://challengercme.com/blog) - [SUPPORT ](https://support.challengercme.com/knowledge) [SIGN IN ](https://fuse.challengercme.com/sign-in?redirectURL=%2Fuserdash) # August 15, 2024 Customer Newsletter Physician's webinar on 'difficult' patients, PEMQBook's live course, discover if Urgent Care is replacing primary care, and learn about healthcare's AI [ Challenger Corporation ](https://challengercme.com/blog/author/challenger-corporation) Aug 15, 2024 ### < [All Posts](https://challengercme.com/blog) Try Med-Challenger Start a free trial today and save! Pass-guaranteed board exam review with CME/CE credits built-in. Target weak areas, study smarter, stay on track. Act now and save. [BROWSE COURSES](https://fuse.challengercme.com/store) --- ### Share this article [mailto:?subject=Check%20out%20https://challengercme.com/blog/august-15-2024-customer-newsletter-0-0&utm_medium=social&utm_source=email%20&body=Check%20out%20https://challengercme.com/blog/august-15-2024-customer-newsletter-0-0&utm_medium=social&utm_source=email](mailto:?subject=Check%20out%20https://challengercme.com/blog/august-15-2024-customer-newsletter-0-0&utm_medium=social&utm_source=email%20&body=Check%20out%20https://challengercme.com/blog/august-15-2024-customer-newsletter-0-0&utm_medium=social&utm_source=email) ### Subscribe ### Subscribe ![newsletter july 18, 2024](https://challengercme.com/hubfs/retail%20nl%20header.jpg) ![Waterfall](https://challengercme.com/hs-fs/hubfs/retail%20nl%20header.jpg?width=800&height=400&name=retail%20nl%20header.jpg) - ## Working with Difficult Patients - ## PEMQBook Live Course Registration Now Open! - ## Urgent Care Replacing Primary Care? - ## Healthcare’s AI Experience Guides Other Industries ## ![divider mindframe_picture_of_mountains_in_summer_highly_detailed_happ_0c3d9288-ecc6-4287-b647-b5aef18deca3_1](https://challengercme.com/hs-fs/hubfs/divider%20mindframe_picture_of_mountains_in_summer_highly_detailed_happ_0c3d9288-ecc6-4287-b647-b5aef18deca3_1.jpg?width=781&height=55&name=divider%20mindframe_picture_of_mountains_in_summer_highly_detailed_happ_0c3d9288-ecc6-4287-b647-b5aef18deca3_1.jpg) ## Emergency Physician to Host Webinar on Working with 'Difficult' Patients We have absolutely no association with the event or the doctor, but the book has received good reviews. Any discussion about the changing nature of patients coming into the ED is of interest across all clinical areas. It's not just the troubled patients showing up—due to changes in primary care, more and more elderly individuals and their caregivers are being shuffled off to the ER. So, this is not an endorsement, but rather a bulletin about the one-hour conference from the AOA.  [Emergency Physician to Host Webinar on Working with 'difficult' Patients](https://thedo.osteopathic.org/2024/08/changing-the-narrative-on-difficult-patients-emergency-physician-to-host-webinar/?utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-9NmPSDFXb-MawMBdUT01w-GWkgZh0_DGMkqgqcZBt9yaZCSrsNejP4IPV5vUc2p1wZL-03) ![cust nl mindframe_picture_of_trees_in_summer_highly_detailed_happy_an_bf82c148-9766-4087-a8ea-8289b421bfa0_1-1](https://challengercme.com/hs-fs/hubfs/cust%20nl%20mindframe_picture_of_trees_in_summer_highly_detailed_happy_an_bf82c148-9766-4087-a8ea-8289b421bfa0_1-1.jpg?width=791&height=56&name=cust%20nl%20mindframe_picture_of_trees_in_summer_highly_detailed_happy_an_bf82c148-9766-4087-a8ea-8289b421bfa0_1-1.jpg) ## [![Pediatric emergency medicine](https://challengercme.com/hs-fs/hubfs/NL%20pemq%20ad%20copy.png?width=590&height=543&name=NL%20pemq%20ad%20copy.png)](https://fuse.challengercme.com/product/234?hsCtaTracking=9b52072e-5b01-44ec-9360-3d6c200fce0e%7Cc7733e24-df5f-4632-aa61-3375fc28fdcc)   | ## ![divider mindframe_picture_of_flowerbeds_in_summer_highly_detailed_hap_3304726d-fc82-48f9-a857-e2040e54435b_2](https://challengercme.com/hs-fs/hubfs/divider%20mindframe_picture_of_flowerbeds_in_summer_highly_detailed_hap_3304726d-fc82-48f9-a857-e2040e54435b_2.jpg?width=796&height=56&name=divider%20mindframe_picture_of_flowerbeds_in_summer_highly_detailed_hap_3304726d-fc82-48f9-a857-e2040e54435b_2.jpg) ## Is Urgent Care Replacing Primary Care Physicians? This article may take the wrong approach. With primary care in short supply and increasingly routing almost everything non-routine to an ER somewhere, Urgent Care has become a viable alternative. While it's not an ideal replacement for primary care, the alternatives are increasingly Urgent Care or the ER. If the AAFP wants to address the significant rise in patients without a primary care provider, they should focus on improving systems, admissions, and most importantly, reimbursement in primary care. [Is Urgent Care Replacing Primary Care Physicians?](https://www.verywellhealth.com/primary-care-versus-urgent-care-8682330?utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-8ECttO3jUOQKLOzrjTMqeLPtBRZsSXlrsbUpuGU_pEobWELvyxdoiMbiiMpFcNnOnhVt_n) ## ![divider mindframe_picture_of_flowerbeds_in_summer_high](https://challengercme.com/hs-fs/hubfs/divider%20mindframe_picture_of_flowerbeds_in_summer_high.jpg?width=780&height=55&name=divider%20mindframe_picture_of_flowerbeds_in_summer_high.jpg) ## Health Care’s AI Experience Draws Roadmap for Other Industries Healthcare has been utilizing various forms of artificial intelligence for years, including in equipment, ultrasounds, image and pattern identification, as well as research and science. The lessons learned from the real-world implementation of AI in healthcare could serve as valuable guidance for all industries as new types of AI are developed. [Health Care’s AI Experience Draws Roadmap for Other Industries](https://news.bloomberglaw.com/us-law-week/health-cares-ai-experience-draws-roadmap-for-other-industries?utm_source=hs_email&utm_medium=email&_hsenc=p2ANqtz-85MB6QoJ92hoaoDHAA44AvOiQh-ZS0ZZ-zPjin3-zVFj8gQ_KsnCBE-JeU23BYbdbgDTK4) | | --- |   ## Similar posts ### [June 19, 2024 Customer Newsletter](https://challengercme.com/blog/june-19-2024-customer-newsletter-0) US Lawsuit Against Telehealth, Tips for a Study Plan, AMA Officially Endorses Drug Decriminalization, Physicians on the Digital Healthcare Revolution Challenger Corporation Jun 19, 2024 Medical News ### [News Clip - The Shrinking Number of Primary Care Physicians](https://challengercme.com/blog/articles/2023/10/news-clip-the-shrinking-number-of-primary-care-physicians-is-reaching-a-tipping-point) The Shrinking Number of Primary Care Physicians Is Reaching a Tipping Point Anonymous Oct 13, 2023 ### [October 31, 2024 Customer Newsletter](https://challengercme.com/blog/october-31-2024-customer-newsletter-0) Peanut Panic, ER Boarding Costs, Passwords Aren't Working, QUIZ QUESTION, Senators Probe Pharma Telehealth, PEMQBook Live Course Challenger Corporation Oct 31, 2024 ## Stay informed. ### Subscribe to our [Medical Education Blog](https://challengercme.com/blog)  Stay informed of new medical education content, certification requirements and deadlines, case-based CME quizzes, and special offers. [![Med-Challenger-green-logo-1024x244](https://challengercme.com/hubfs/Med-Challenger-green-logo-1024x244.webp) ](https://challengercme.com) #### **Online Medical Education** 1-800-676-0822 Sales - Option 1 Support - Option 2   ### Company - [Get Support](https://support.challengercme.com/knowledge/kb-tickets/new) - [Policies](https://support.challengercme.com/knowledge) - [Special Offers](https://challengercme.com/special) ### Products - [Exam Prep & CME](https://challengercme.com/med-challenger-free-trial-landing-page) - [Institutional LMS](https://challengercme.com/atlas-pro-inst) ### Resources - [CME Blog](https://challengercme.com/blog) - [Knowledge Base](https://support.challengercme.com/knowledge) ### Account - [Create Account](https://fuse.challengercme.com/sign-up) - [Login](https://fuse.challengercme.com/sign-in?redirectURL=%2Fuserdash) © 2026 Challenger Corporation. All rights reserved [Privacy Policy](https://support.challengercme.com/knowledge/what-are-your-terms-of-service-privacy-policy-user-agreement) ```json { "@context" : "https://schema.org", "@id" : "https://challengercme.com/blog#webpage", "@type" : "WebPage", "description" : "The Challenger Medical Education Blog offers informative patient cases, medical certification exam preparation courses and board exam review tips.", "inLanguage" : "en", "isPartOf" : { "@type" : "WebSite", "name" : "Med-Challenger", "url" : "https://challengercme.com/" }, "mainEntityOfPage" : { "@id" : "https://challengercme.com/blog", "@type" : "WebPage" }, "name" : "Challenger Medical Education Blog", "primaryImageOfPage" : { "@type" : "ImageObject", "url" : "https://challengercme.com/hubfs/Webpage%20Featured%20Images/Medical%20Education%20Blog%20-%20Free%20CME%20resources%2c%20certification%20exam%20tips%2c%20clinical%20challenge%20questions%20and%20more.png" }, "publisher" : { "@type" : "Organization", "name" : "Challenger Corporation", "url" : "https://challengercme.com/" }, "url" : "https://challengercme.com/blog" } ``` ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "about" : [ "working with difficult patients", "webinar announcement", "PEMQBook live course", "urgent care vs primary care", "emergency department utilization", "artificial intelligence in healthcare", "medical education", "continuing medical education", "exam preparation" ], "articleSection" : "Medical Education Newsletter", "author" : { "@type" : "Organization", "name" : "Challenger Corporation" }, "dateModified" : "2024-08-15T20:00:45.959Z", "datePublished" : "2024-08-15T20:00:45.000Z", "description" : "Physician's webinar on 'difficult' patients, PEMQBook's live course, discover if Urgent Care is replacing primary care, and learn about healthcare's AI", "headline" : "August 15, 2024 Customer Newsletter", "image" : [ { "@type" : "ImageObject", "contentUrl" : "https://challengercme.com/blog/august-15-2024-customer-newsletter-0-0#image1", "description" : "Med-Challenger Medical Education, a Division of Challenger Corporation" }, { "@type" : "ImageObject", "contentUrl" : "https://challengercme.com/blog/august-15-2024-customer-newsletter-0-0#image2", "description" : "Pediatric emergency medicine" } ], "inLanguage" : "en-US", "keywords" : [ "difficult patients", "webinar", "PEMQBook", "urgent care", "primary care", "emergency medicine", "AI in healthcare", "medical education", "CME", "exam preparation" ], "mainEntityOfPage" : { "@id" : "https://challengercme.com/blog/august-15-2024-customer-newsletter-0-0", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://challengercme.com/logo.png" }, "name" : "Challenger Corporation" } } ``` ```json { "@context" : "https://schema.org", "@type" : "QAPage", "mainEntity" : { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "The newsletter states that urgent care has become a viable alternative to primary care when primary care is in short supply; the emergency department (ER) is also increasingly used for non-routine care." }, "name" : "What has become a viable alternative to primary care according to the newsletter?", "text" : "According to the August 15, 2024 Customer Newsletter, what setting has become a viable alternative to primary care when primary care access is limited?" } } ``` ```json { "@context" : "https://schema.org", "@type" : "ItemList", "description" : "Exam-style review questions based on this article’s teaching points.", "itemListElement" : [ { "@type" : "ListItem", "item" : { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "Urgent care is noted as a viable alternative to primary care when primary care access is limited; the ER is also mentioned as an increasingly used option." }, "name" : "Which care setting is noted as a viable alternative to primary care?" }, "position" : 1 }, { "@type" : "ListItem", "item" : { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "The newsletter mentions AI use in equipment, ultrasounds, image and pattern identification, and in research and science." }, "name" : "What topics of AI use in healthcare does the newsletter mention?" }, "position" : 2 }, { "@type" : "ListItem", "item" : { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "The newsletter describes more elderly individuals and their caregivers being routed to the emergency department as primary care availability changes." }, "name" : "What workforce/patient shift affecting the ED is described?" }, "position" : 3 }, { "@type" : "ListItem", "item" : { "@type" : "Question", "acceptedAnswer" : { "@type" : "Answer", "text" : "A one-hour conference/webinar hosted by an emergency physician (an AOA event) on working with 'difficult' patients is highlighted; the newsletter notes no association or endorsement, presenting it as bulletin information." }, "name" : "What educational event about 'difficult' patients is highlighted?" }, "position" : 4 } ], "name" : "Practice Questions", "numberOfItems" : 4 } ```